Purchase Policies
Thank you for being a customer of Inbound Systems. These Purchase Policies form an agreement between you and Inbound Systems and apply to all purchases you make from us. By completing a purchase, you agree to these Purchase Policies.
If you are dissatisfied with a product or service, please notify us promptly before initiating a chargeback or payment dispute so we have a reasonable opportunity to address your concern. At our discretion, and without obligation to issue a refund, we may offer a repair, replacement, upgrade, account adjustment, or another reasonable resolution. Additional charges may apply for shipping, labor, artwork design, software, or other related services depending on the resolution offered.
Because our products and services are customized, involve labor, and/or are digital in nature, ALL SALES ARE FINAL. YOUR PURCHASE IS NON-REFUNDABLE, except where required by applicable law. By completing your purchase, you acknowledge and agree that no refunds, reversals, or chargebacks are available except where required by law.
Recurring Subscriptions
Some of our products and services include recurring charges, including but not limited to Annual Sponsorships and Trusted Memberships. By purchasing any product or service with recurring billing, you authorize Inbound Systems to charge your selected payment method for the applicable initial and renewal charges in accordance with the billing terms presented at checkout or otherwise agreed to at the time of purchase, until properly canceled under these Purchase Policies. Payments are non-refundable once charged, except where required by law. Unless otherwise stated for a specific product or service, cancellation of recurring services requires at least five business days’ advance notice by email to [email protected].
By enrolling in any recurring product or service, you also authorize Inbound Systems and its payment processors to use updated account information or replacement card details provided by your card issuer or applicable account updater services in order to continue authorized recurring charges.
Voter Rewards
Voter Rewards may be purchased as a standalone service or together with a Voting Sponsorship. If you update your offer or adjust your settings after signing up, you acknowledge and agree that doing so confirms your continued participation in the program. After your included free lead credits are exhausted, you authorize Inbound Systems to charge your payment method based on the settings then selected in your dashboard. Credits expire at the end of the applicable voting period and are non-refundable, including if leads do not convert into customers. Cancellation of Voter Rewards requires at least two business days’ advance notice by email to [email protected].
Payment
You agree to pay all amounts due for your purchases by credit card or, if accepted by Inbound Systems, by check or electronic check. Initial and recurring payments may be processed automatically in accordance with the billing terms applicable to your purchase unless canceled in accordance with these Purchase Policies.
Prices do not include applicable taxes unless expressly stated otherwise. You are responsible for any applicable sales, use, or similar taxes associated with your purchase.
Electronic Communications
You consent to receive agreements, receipts, renewals, billing notices, cancellation confirmations, and other communications from Inbound Systems electronically at the email address and/or mobile number you provide. You are responsible for maintaining accurate billing, payment, and contact information with Inbound Systems.
Late Payments
If your payment is not received when due, we may notify you by email and provide a ten (10) day grace period to bring your account current without further action.
Failure to Pay
If your balance remains unpaid after the grace period, Inbound Systems may suspend or terminate access to the applicable products or services and may pursue collection of unpaid amounts to the fullest extent permitted by law, including collection costs, reasonable attorney’s fees, and other applicable charges.
Payment Disputes
Before initiating a payment dispute or chargeback, you agree to contact Inbound Systems and provide a reasonable opportunity to address your concern. Nothing in these Purchase Policies limits any rights you may have under applicable law or card network rules.
Governing Law; Venue; Jurisdiction
These Purchase Policies and any dispute, claim, or controversy arising out of or relating to your purchase, these Purchase Policies, or any product or service provided by Inbound Systems shall be governed by the laws of the State of Idaho, without regard to conflict of law principles. You agree that any such dispute, claim, or controversy shall be brought exclusively in the state or federal courts located in Ada County, Idaho, and you consent to the personal jurisdiction and venue of those courts.
Changes to These Purchase Policies
Inbound Systems may update these Purchase Policies from time to time. Any updated version will apply to future purchases and renewals to the extent permitted by law and any applicable agreement.
Entire Agreement
These Purchase Policies, together with any applicable order details, checkout terms, and product-specific billing terms presented at the time of purchase, constitute the entire agreement between you and Inbound Systems regarding the applicable purchase and supersede prior or contemporaneous oral or written communications on that subject.